Free migration service

Switching from ServiceM8?
We will move your data for free.

Export your ServiceM8 data, send it to us, and we will have it imported into your Autera account within 24 hours. No spreadsheet wrangling on your end.

Free for the first 50 garages. No catch.

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WHAT TRANSFERS

What gets migrated

We handle the heavy lifting. Here is exactly what transfers over.

WE MIGRATE THIS

✓Customer names, phone numbers, addresses and emails

✓Vehicle registrations linked to owners, with make, model, year

✓Up to 24 months of historic jobs with descriptions and notes

✓Sent invoices with line items, totals and payment status

✓Quotes and estimates with their statuses

✓Internal notes attached to jobs and customers

DOES NOT TRANSFER

•Stripe payment methods (customers re-enter card on first online payment)

•ServiceM8 email and SMS templates (you redesign them in Autera)

•Custom ServiceM8 integrations and API webhooks

•Photos uploaded to ServiceM8 (we can quote a separate transfer if needed)

•ServiceM8 form templates and inspection checklists

HOW IT WORKS

How it works

Seven steps, most of which we do for you.

Tell us when you want to switch

Reply to the form below with your target go-live date. We typically need 2-3 working days notice so we can line up your migration slot.

Export your data from ServiceM8

In ServiceM8, go to Settings → Data Manager → Export. Download Clients, Jobs, Materials, and Vehicles as CSV files. The export takes around 5 minutes for most workshops.

Send the files to us

Email the CSVs to hello@getautera.com or upload them via the form below. We will confirm receipt within one business day and flag anything that needs your attention.

We import and reconcile

We map ServiceM8 fields to Autera fields, deduplicate customers, link vehicles to owners, and tag historic jobs by year. Most migrations finish within 24 hours of receiving the files.

You review on a sandbox account

Before cutover we send you a private review link so you can spot-check 10-20 imported records. Anything wrong, we fix it. No surprises on go-live day.

Cutover and parallel run

On go-live, your Autera account replaces ServiceM8 for new jobs. We recommend running both in parallel for the first week so technicians can finish in-flight ServiceM8 jobs without disruption.

You cancel ServiceM8 when ready

Once your team is comfortable on Autera (usually 1-2 weeks), cancel your ServiceM8 subscription. We do not pressure a hard cutover date, switch at your own pace.

TIMELINE

What to expect, day by day

Most UK garages are fully on Autera within 10 days, with the actual data import done in 24 hours and a parallel-run window after that. Here is the typical shape.

Day 0

You submit the form. We confirm your migration slot and send the CSV export checklist.

Day 1

You export from ServiceM8 and send us the files. We acknowledge receipt the same day.

Day 2

We import, deduplicate and reconcile your data. You receive a sandbox link to review.

Day 3

You spot-check the import. We fix anything you flag. Go-live ready.

Day 3-10

You run Autera and ServiceM8 side by side. Technicians get used to the new flow without losing in-flight jobs.

Day 10+

You cancel ServiceM8 when your team is comfortable. No fixed deadline.

You will not be left without a system

Switching workshop software sounds risky. It is not, if you do it right. We do not ask you to flick a switch. ServiceM8 stays online during the trial and the parallel-run period. Finish any in-flight ServiceM8 jobs there, start every new job in Autera, and once the last ServiceM8 job is closed, cancel it.

If something is missing or wrong after import, we fix it. If Autera is not for you, you cancel the trial and stay on ServiceM8 with no data lost. The 14-day Autera trial does not require a card, so the only thing you risk is a couple of hours of your week.

Most workshops are running on Autera the same day. No training course required.

Want a walkthrough first? Book a 30-minute live demo on a real workshop account, then decide.

FAQ

Common migration questions

More than this? See the full FAQ, check plan pricing, or compare Autera against ServiceM8 feature by feature.

No. ServiceM8 keeps running until you cancel it. Autera is provisioned in parallel. There is no maintenance window, no downtime, and no day where neither system is available.

Yes. We recommend it. Run both in parallel for at least the first week. Finish any open ServiceM8 jobs there, start every new job in Autera. When the last open ServiceM8 job is closed, cancel ServiceM8.

It usually is, especially after a few years. Duplicate customers, missing vehicles, free-text addresses. We handle the cleanup as part of the migration. You do not need to clean the data first.

It is genuinely free for the first 50 garages who switch. There is no commitment, no lock-in, no hidden fee. We are launching and we want UK garages on Autera. After the first 50, the migration service may move to a small flat fee.

Get your free migration

Fill this in and we will be in touch within one business day.

Switching from ServiceM8?We will move your data for free.